Please check first
Due to server latency, it may take 10 to 30 minutes. Please completely close and restart the game to check.
Depending on the item, it may be added immediately to your holdings or delivered to your mailbox or inventory.
How to check payment
An order receipt will be sent via notifications generated through the payment method or to the contact information (email) registered with the payment method.
You can verify the same information through the Store Customer Center.
How to contact Customer Center
If delivery is delayed, please contact the in-game Customer Center. For faster processing, please include the payment date and time, UID, and the name of the purchased item.
Due to server latency, it may take 10 to 30 minutes. Please completely close and restart the game to check.
Depending on the item, it may be added immediately to your holdings or delivered to your mailbox or inventory.
How to check payment
An order receipt will be sent via notifications generated through the payment method or to the contact information (email) registered with the payment method.
You can verify the same information through the Store Customer Center.
How to contact Customer Center
If delivery is delayed, please contact the in-game Customer Center. For faster processing, please include the payment date and time, UID, and the name of the purchased item.