Account Banned Message - What to Do

🚫 Check Sanction StatusIf a usage restriction notice appears when logging into PUBG Mobile, your access to the game is restricted due to a ...

I want to report a player using illegal software.

We are doing our best to restrict the use of illegal software and abnormal use of the game. If you find a player using illegal software duri...

How do I report players using bad language?

To report a player using bad language, please attach the screenshot of the bad language when you submit a ticket to us.We will investigate a...

How do I report a bug or error during gameplay?

Basic TroubleshootingPlease completely close and restart the game, and reboot your device. Most bugs are resolved by these two steps. App O...

Who do I send my feedback and suggestions to?

Please feel free to send us any kind of feedback and suggestionsto PUBG Mobile Support. Your feedback and suggestions help us provide a bett...