Account Banned Message - What to Do

🚫 Check Sanction StatusIf a usage restriction notice appears when logging into PUBG Mobile, your access to the game is restricted due to a ...

What happens to player who violate rules? (Use of illegal software, abnormal behavior etc.)

PUBG Mobile takes measures based on its operation policy if violations of the game operation policies are confirmed.When either affecting th...

I want to report a player using illegal software.

We are doing our best to restrict the use of illegal software and abnormal use of the game. If you find a player using illegal software duri...

How do I report players using bad language?

To report a player using bad language, please attach the screenshot of the bad language when you submit a ticket to us.We will investigate a...

How do I report a bug or error during gameplay?

Basic TroubleshootingPlease completely close and restart the game, and reboot your device. Most bugs are resolved by these two steps. App O...

Who do I send my feedback and suggestions to?

Please feel free to send us any kind of feedback and suggestionsto PUBG Mobile Support. Your feedback and suggestions help us provide a bett...