How do I request a refund?

Refund EligibilityRefunds are only available for purchases made within 7 days. Products that have been opened or used are not eligible for r...

I didn't receive my item after making a purchase

Please check firstDue to server latency, it may take 10 to 30 minutes. Please completely close and restart the game to check.Depending on t...

Want to know payment methods

Payment methods are as follows. [Google Play]1. International credit cards and debit(check) cards 2. Mobile carrier payment3. Google Play ba...

I can't purchase anything (Android)

There could be various reasons when purchase doesn't work.For details, please contact Google Play Support:Google Play Support

Purchase of $1 was made.

To verify your payment method, Google Play and App Store charges you a temporary authorization charge of 1 USD. This is a temporary charge s...

I want to see my purchase history

You can check your purchase history by:[Google Play]1. Login to Google Play2. Go to "Account"3. "Orders"[Galaxy Apps]1. ...

Prices on Android and iOS are different.

There could be a price difference between the two markets. This is due to each market's policies, please understand.

What is UC in PUBG Mobile?

What UC IsUC is the premium in-game currency used in PUBG Mobile. It allows you to purchase cosmetic items, battle pass upgrades, crates, an...